Forgot Login Password

Step 1: Go to http://health.brightsquid.com/login and click on ‘Forgot Password’.
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Enter your registered email address with the secure communication service and click 'Reset Password'.
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The system will send you an email with reset instructions.

Step 2: Open the password reset notification email sent to you.
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Click the link, 'Reset Password' labelled green.
Ensure that your password meets the Brightsquid requirements –
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  • Minimum of 8 characters (more than 8 is great!)
  • 1 number
  • 1 capital letter

Step 3: Once the password is successfully reset, you would get redirected to the login: https://health.brightsquid.com/login

Step 4: Enter your complete registered email address.
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If you enter only your name, you will not be able to login.
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Step 5:
Enter your newly set password. Ensure that your Caps Lock is not on.

Step 6: Click Login to open your Secure-Mail inbox.

Note: Never share your password with anyone from your clinic or outside your clinic.

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