How to update my email address?

Every Secure-Mail account is associated with an email address. If a circumstance arises where your email address needs updating please follow these steps:

Step 1: Login to your account using your existing email address and password.

Step 2: Click on the Settings option.

Within the first tab, 'Personal Details', click on Change in the Email field:

Step 3: Add the new email address with the existing password:

Please note that the password will be the same as before for the sake of verification. 

Step 4: Click on Save.

Step 5: You can now log out and login your Secure-mail account using your new email address.

Note that you may not change your email address to one that is already in use by another Brightsquid account holder.  If you need to deactivate an old account with a reserved email address please contact support.