Downloading files from Brightsquid Secure-Mail is easy as 1, 2, 3. Here is how to download attachments sent with your message:
Option 1: Downloading a single file
Put your mouse pointer over the attached file you want to download.
Over the attached file, the download icon appears in the top right corner.
When the download icon appears, move your mouse pointer to click on the icon. The pointer changes from an 'arrow' to a 'finger'. After clicking on the download icon, your web browser would instruct you on the next steps.
Alternatively, some attached files can be viewed and downloaded in the Secure-Mail viewer. When the mouse pointer is over the image and 'Click to View' appears, if the attached file is a PDF, JPEG, PNG or GIF, the viewer can open the file. When the file opens in the viewer the 'Download' button appears to the top right.
After the file downloads, click the 'Close' button to return to your secure message.
Option 2: Downloading multiple files at once
If your message has multiple files attached, it would take some time to download each one to your workstation. Click on the 'Download All' link located to the right of the attachment section.
All the attached files are compiled into a Zip folder for download. The Zip folder is given the name of the secure message subject by default. You can change the name of the Zip folder before it is downloaded. Your web browser would assist you with the download to your workstation.