I want to update my doctor about my medical condition remotely.

Secure-mail allows you to send messages to your doctor from any Internet connected device.

First, log into your Secure-Mail account at https://mysecure-mail.com.  If you do not have an account please contact our support team:

Email support@brightsquid.com

Phone 800 238 6503

Live Chat - see Chat Icon below

 

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Once logged in, click the green compose button in the top section of your screen.

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Note that if you are on a mobile device, like a phone or table, the compose button will be at the bottom and look like this:

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In the “To:” field type the complete name, email address or clinic and select your desired recipient from the list of contacts that show up.

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Compose your message as if it were a regular email, type the subject line and enter the body of your message in the text box under the subject line.

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Optionally you can attach any files you may want to share with your doctor such as a photo, document or video clip.

When you are satisfied with your message click the send button at the bottom of the screen.

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Once sent we will notify your medical provider’s office of the new message immediately, there’s no need to phone them to make sure they got it. 

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