Step 1: Go to http://health.brightsquid.com/login and click/tap/touch on ‘Forgot Password’:
Step 2: Enter your registered email address and click/tap/touch the button ‘Reset Password’.
Step 3: Be patient and wait for a few minutes to find the password reset notification in your registered email inbox. Note that multiple password reset requests may delay access to your account.
Step 4: Click/Tap/Touch on the link hotspot, 'Reset Password', and set your new password. Please be mindful of Brightsquid’s password requirements which are as below.
Password needs to have:
- Minimum 8 characters
- At least 1 capital letter
- At least 1 number
Step 5: Log in to your Secure-Mail account using your registered email address and the newly reset Secure-Mail password.