COVID-19 Secure-Mail FAQs

Help for Patients

• Can Secure-Mail be used in emergency situations?
• How do I sign up for a Secure-Mail account?
• I am afraid I have COVID-19 but don’t want to leave my house.
• I want to update my doctor about my medical condition remotely.
• How do I get started with Brightsquid Secure-Mail?

Help for Medical Professionals

• Virtual Front Desk
• Are remote telemedical interactions billable in Alberta?
• Does Brightsquid offer video chat?
• During the current public health crisis can I use regular email to communicate patient information?
• How can I address the needs of more patients during the COVID19 pandemic?
• How can I use Secure-Mail to collect vital information from my isolated patients?

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