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  1. Brightsquid Support
  2. COVID-19 Secure-Mail FAQs

COVID-19 Secure-Mail FAQs

Help for Patients

  • Can Secure-Mail be used in emergency situations?
  • How do I sign up for a Secure-Mail account?
  • I am afraid I have COVID-19 but don’t want to leave my house.
  • I want to update my doctor about my medical condition remotely.
  • How do I get started with Brightsquid Secure-Mail?

Help for Medical Professionals

  • Virtual Front Desk
  • Are remote telemedical interactions billable in Alberta?
  • Does Brightsquid offer video chat?
  • During the current public health crisis can I use regular email to communicate patient information?
  • How can I address the needs of more patients during the COVID19 pandemic?
  • How can I use Secure-Mail to collect vital information from my isolated patients?
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