Logo

Brightsquid Support

Submit a request
  1. Brightsquid Support
  2. Help for Patients
  3. Patient Support - Frequently Asked Questions and Answers

Patient Support - Frequently Asked Questions and Answers

Support resources to assist Patient users with secure communication

Follow New articles New articles and comments
  • How do I access a sent message?
  • How do I reply to a Secure message sent to me?
  • How do I forward a message from Secure-Mail?
  • How do I download a file when using a computer or mobile device?
  • How to attach a file?
  • What types of tasks or activities can I use Secure-Mail for?
  • How can I send a picture using my phone to my clinician?
  • How do I send a message to my doctor?
  • How much does Secure-Mail cost?
  • What should I do if I have forgotten my password?
  • I need to view my test results on My Health Records but I seem to have problems.
  • I would like to discuss my appointment with the clinic for a consultation.
  • My web-browser auto-fills incorrect login information. What should I do?
  • I am getting an incorrect date of birth error. What should I do?
  • How do I update my date of birth?
  • How do I change my email address?

© 2021 Brightsquid Secure Communications Corp.

Powered by Zendesk