How can we help?
Help for Dental Practices
Help for Medical Practices
Help for Patients
Frequently Asked Questions
- Sending Pre-appointment forms to Patients
- Send Rx instruction information to Patients
- Send Lab Results to Patients
- Send Consultation request to Specialist
- Send Educational Material to Patient
- Send Lab Requisition to Patients
- Send the Pre-appointment form back to the Clinic
- Request Rx Information and/or Renewals
- Send Health Information History to your Doctor Digitally
- Request Written versions of Medical Instructions
- Send Health information History to your Doctor Digitally
- Send Follow up Question to your Doctor Regarding a Recent Appointment
- Secure-Mail account Creation for Medical Professionals
- Why I do not have permission to view a message that was sent to me?
- Can I link my Secure-Mail account to my website?
- Why can’t I send a message to an unregistered user as Free user?
- Can I transfer files from my practice management system or electronic medical record to Secure-Mail?
- Can I send a secure message to my doctor if they do not use Secure-Mail?