Help for Medical Practices

Pre Sending Notifications

• Pre Sending Notifications Overview
• Pre Sending Notifications - Video Tutorial
• Pre Sending Notification Examples

Forms

• Video Demonstration - Fillable Online Forms in Secure-Mail
• Sending a Form in a Secure Message
• Creating a Template with Attached Form(s)
• Sending a Form via a Templated Secure-Mail Message

Panel Messaging

• Inviting Patients via Bulk Import (Panel Messaging)
• Creating a Patient Panel Messaging Communication List
• Creating a Secure-Mail Panel Messaging registration List
• Creating a Panel Messaging Campaign to invite new patients
• Launching a Panel Messaging Campaign

eAdvice and eConsult Requests

• Accessing eAdvice and eConsult Request
• Brightsquid eAdvice and eConsultation Video Demonstration
• Submitting an eReferral or eConsult
• Navigating the eAdvice / eConsult Portal
• Adding ‘Note(s)’ to an eReferral or eConsult Case
• Editing a submitted eReferral or eConsult

Appointment Reminders

• Appointment Reminders - Video Demo
• Implementing Brightsquid Appointment Reminders
• Accessing Appointments Reminders
• Getting started with Brightsquid Appointment Reminders
• Patient Interaction Flow
• Monitoring Tools

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Getting Started with Secure-Mail

• Creating and Sending Templated Secure-Mail Messages
• Forgot your Login Password
• Edit and Customise your User Profile
• How to Login - Clinician or Office Staff

Secure-Mail Account Administrator Tasks

• Remove or Delete Members from your Clinical Organization
• Multi-Clinic Membership
• Edit and Customise Clinic Members

Secure-Mail for Medical Specialists

• Send Pre-appointment forms to Patients and get them back
• Consult with other Specialists Remotely
• Update the Patient of Received Referral and Appointment Negotiation
• Invite Referring Practices to Secure-Mail

Secure-Mail for Medical General Practitioners

• Sending Pre-appointment forms to Patients
• Send Rx instruction information to Patients
• Send Lab Results to Patients
• Send Consultation request to Specialist
• Send Educational Material to Patient
• Send Lab Requisition to Patients

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