• Brightsquid subscription billing support
• Emptying the Secure-Mail Trash Location
• Managing your Secure-Mail Email Notifications
• Secure-Mail and Your Personal Information
• Secure-Mail account Creation for Medical Professionals
• Secure-Mail Two-factor Authentication
• Configure your Shared Inbox to Allow or Dis-allow Incoming Messages from Patients
• The Doctors in my clinic do not want to receive messages directly from patients, how can we do this?
• Routing Messages from your Private Inbox to the Shared Inbox
• How to update a patient's date of birth after the invitation was sent?
• How do you access or delete a draft message?
• Why I do not have permission to view a message that was sent to me?
• Can I link my Secure-Mail account to my website?
• Why can’t I send a message to an unregistered user as Free user?
• Can I transfer files from my practice management system or electronic medical record to Secure-Mail?
• Can I send a secure message to my doctor if they do not use Secure-Mail?
• How to download a file or files from a Secure-Mail message?
• How do I Attach files to a Secure-Mail message?
• Why can’t I send more messages with Secure-Mail?
• Does Secure-Mail have IMAP or POP3 settings?
• Is it OK to share my log in details and password with my colleagues?
• Do I have to pay to activate an account?
• Do my contacts have to pay for customer service?
• How many messages can I send with Brightsquid?
• Can I only access my account from one computer?
• How do I cancel my paid subscription?
• Am I responsible for another office login, such as someone I invite to Secure-Mail?
• How can I get another office registered?
• Can I empty the Trash?
• Can I delete messages in bulk?