Logo

Brightsquid Support

Submit a request
  1. Brightsquid Support
  2. Frequently Asked Questions
  3. Secure-Mail

Secure-Mail

Follow New articles New articles and comments
  • Brightsquid subscription billing support
  • Emptying the Secure-Mail Trash Location
  • Managing your Secure-Mail Email Notifications
  • Secure-Mail and Your Personal Information
  • Secure-Mail account Creation for Medical Professionals
  • Secure-Mail Two-factor Authentication
  • Configure your Shared Inbox to Allow or Dis-allow Incoming Messages from Patients
  • The Doctors in my clinic do not want to receive messages directly from patients, how can we do this?
  • Routing Messages from your Private Inbox to the Shared Inbox
  • How to update a patient's date of birth after the invitation was sent?
  • How do you access or delete a draft message?
  • Why I do not have permission to view a message that was sent to me?
  • Can I link my Secure-Mail account to my website?
  • Why can’t I send a message to an unregistered user as Free user?
  • Can I transfer files from my practice management system or electronic medical record to Secure-Mail?
  • Can I send a secure message to my doctor if they do not use Secure-Mail?
  • How to download a file or files from a Secure-Mail message?
  • How do I Attach files to a Secure-Mail message?
  • Why can’t I send more messages with Secure-Mail?
  • Does Secure-Mail have IMAP or POP3 settings?
  • Is it OK to share my log in details and password with my colleagues?
  • Do I have to pay to activate an account?
  • Do my contacts have to pay for customer service?
  • How many messages can I send with Brightsquid?
  • Can I only access my account from one computer?
  • How do I cancel my paid subscription?
  • Am I responsible for another office login, such as someone I invite to Secure-Mail?
  • How can I get another office registered?
  • Can I empty the Trash?
  • Can I delete messages in bulk?
  • 1
  • 2
  • ›
  • »

© 2021 Brightsquid Secure Communications Corp.

Powered by Zendesk