Help for Patients

My Health Records - Alberta Residents

• Creating a Secure-Mail account from your My Health Records portal (MHR)
• Frequently Asked Questions about Brightsquid and My Health Records:
• Linking your Brightsquid Secure-Mail account to your Alberta My Health Records Account (MHR)

Getting Started with Secure-Mail

• Video Tutorial - Registering your Brightsquid account
• Secure-Mail Account Creation for Patients
• Activating a Patient Secure-Mail account on a Android/iPhone mobile device
• Patient Account Settings
• How to Login - Patients
• Forgot Patient Account Password

Sending Information Securely to your Health-Care Provider

• Send the Pre-appointment form back to the Clinic
• Request Rx Information and/or Renewals
• Send Health Information History to your Doctor Digitally
• Request Written versions of Medical Instructions
• Send Health information History to your Doctor Digitally
• Send Follow up Question to your Doctor Regarding a Recent Appointment

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