Help for Patients
Getting Started with Secure-Mail
- Video Tutorial - Registering your Brightsquid account
- Secure-Mail Account Creation for Patients
- What is my Secure-Mail login?
- What format should I use to enter my Date of Birth?
- What is my Secure-Mail password?
- Replying to a Secure-Mail message
Patient Support - Frequently Asked Questions and Answers
- How do I access a sent message?
- How do I reply to a Secure message sent to me?
- How do I forward a message from Secure-Mail?
- How do I download a file when using a computer or mobile device?
- How to attach a file?
- What types of tasks or activities can I use Secure-Mail for?
My Health Records - Alberta Residents
Sending Information Securely to your Health-Care Provider
- How do I save a message and come back to it later?
- How can I find my doctor in Secure-Mail?
- Send the Pre-appointment form back to the Clinic
- Request Rx Information and/or Renewals
- Send Health Information History to your Doctor Digitally
- Request Written versions of Medical Instructions